FAQs

The Unending Support

At Motor Headz, we value our customers and are committed to providing them with the best service and support. We strive to make sure our customers have the information and resources they need to get the most out of our products and services. Our FAQ page is intended to provide helpful answers to common questions, so please feel free to browse and find the answers to your questions.

If you don't find the answer to your question on our FAQ page, please contact us via email or live chat and we'll be happy to help. We also have a customer support helpline for more urgent inquiries. Our customer service team is available to help you with any additional questions you may have.

What Shipping Methods Are Available?

We offer a variety of shipping methods to meet the needs of our customers. All orders are processed within two business day of being placed. We partner with several reliable carriers to ensure your package is delivered on time and in excellent condition.

How Long Will It Take To Get My Package?

Once an order is placed, it is processed within 48 hours. Delivery time varies depending on your location, typically taking 1-7 days. All orders are shipped from our warehouse in Kerala.

What Payment Methods Are Accepted?

We accept all major credit cards, including Visa, Mastercard, American Express, and Rupay. We also accept COD orders. All payments are secure and encrypted to ensure the safety of our customers.

How do I place an Order?

Placing an order is simple and easy. All you need to do is add the items you wish to purchase to your cart and proceed to the checkout page. Here, you will be asked to provide your shipping and payment information. Once you have filled out all of the required information, you can submit your order. You will then receive an email confirming your order. We will process your order within 48 hours and provide you with a tracking number so you can follow your shipment’s progress.

How Can I Cancel Or Change My Order?

If you need to cancel or change your order, please contact us as soon as possible so we can make the necessary adjustments. Cancellations must be made within 24 hours of placing the order. If your order has already been shipped, we may not be able to cancel or change it. In this case, you will need to wait until the order arrives and then initiate a return.

Do I need an account to place an order?

No, you do not need an account to place an order. You can simply add the items you wish to purchase to your cart and proceed to the checkout page. Here, you will be asked to provide your shipping and payment information. Once you have filled out all of the required information, you can submit your order. You will then receive an email confirming your order.

How Do I Track My Order?

Once an order is placed, you will receive an email with a tracking number. You can use this number to track your order’s progress. You can also log into your account to view your shipment’s progress. If you do not have an account, you can still track your order by entering the tracking number on the carrier’s website and on our website

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