Returns & Refund Policy
Our refund and returns policy last 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. . In case you have received a damaged/defective or incorrect product, you can email us with an image or video of the product and we will process your return request.
How do I return my product?
- We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.
- Sale items are not eligible for a return unless the received product is damaged. You will get a replacement. No refunds will be issued.
We will arrange a pick-up within 2-3 days of your request.
There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
|Total Order Value||Return Shipping Fee|
|Products priced below 899 INR||Return shipping fee of 100 INR will be charged|
|Products priced between 900 INR to 1499 INR||Return shipping fee of 150 INR will be charged|
|Products priced between 1500 INR to 1999 INR||Return shipping fee of 250 INR will be charged|
|Products priced between 2000 INR to 2999 INR||Return shipping fee of 300 INR will be charged|
The return shipping fee will be deducted from your final refund amount.
How will I get my refund?
Once the return order has been delivered to our warehouse, the refund will be initiated to your selected mode within 3-5 working days, subject to your returns passing the quality check.
Refund will reflect as per the below-mentioned timelines:
- Payments made via Razorpay and Stripe will be credited to the original payment method within 4- 7 working days.
- Payment via Sezzle refunded within 7 days. Processing fee will be reduced from the refund amount.
- NEFT refund will take 5 to 7 working days.
- If you paid via COD, you have to send us your bank account/ UPI ID with your refund request.
You can always contact us through email for any type of query- [email protected]